JunesGlow Refund & Return Policy
Effective Date: June 25 ,2025
At JunesGlow, we are committed to providing high-quality, natural cosmetic products that meet your expectations. Due to the nature of our products and for health and hygiene reasons, all sales are final. However, we understand that issues may arise, and we’re here to help.
1.
All Sales Are Final
Because our products are personal care and cosmetic items, we do not accept returns or offer refunds once the product has been shipped, unless the product is damaged, defective, or the wrong item was sent.
2.
Damaged or Defective Items
If your order arrives damaged or defective, please follow these steps within 5 days of delivery:
- Email us at contact@junesglow.com with:
- Your order number
- A clear photo of the damaged item(s)
- A description of the issue
Once we verify the damage or error, we’ll offer a replacement or store credit at our discretion. No returns are necessary.
3.
Wrong Item Received
If you received the wrong item, please notify us within 5 days of receiving your order by emailing contact@junesglow.com. We will correct the mistake by either:
- Sending you the correct product at no extra cost, or
- Issuing store credit if the correct product is unavailable.
4.
Order Cancellation
Orders cannot be canceled once they have been processed or shipped. If you need to change your shipping address or correct any order information, please contact us immediately at (689) 284-2641 or email contact@junesglow.com.
5.
Refunds (If Applicable)
Refunds are only issued if:
- You were charged but your item is out of stock, or
- We determine your request meets refund eligibility due to an error on our end.
Refunds (if approved) will be processed to your original payment method within 5–7 business days.
6.
Shipping Fees
Shipping fees are non-refundable unless the return is due to a confirmed JunesGlow error (e.g., wrong or damaged item).
7.
Contact Us
We aim to make your experience with JunesGlow excellent. If you have any questions, contact:
JunesGlow Customer Care
Email: contact@junesglow.com
Address: 130 S Indian River Dr, Fort Pierce, FL 34950
Phone: (689) 284-2641